- Open Malwarebytes on Windows. Select Scan, then Custom Scan. Click on Configure Scan, a new Windows shows the customer scan. On the left side, you can configure options for the scan.
- Scan with Malwarebytes for Windows If you have Malwarebytes for Windows Premium, a scan is scheduled to run automatically, as long as your computer is turned on. There are three scan methods available in Malwarebytes for Windows: Threat Scan, Custom Scan, and Hyper Scan. The Threat Scan is the most thorough and recommended scan method available.
Table of Contents
- 1 Introduction
- 2 How to use Malwarebytes Anti-Malware
- 3 Troubleshoot Malwarebytes Anti-Malware
Introduction
At this point you should download Malwarebytes Anti-Malware, or MBAM, to scan your computer for any infections, adware, or potentially unwanted programs that may be present. Scan your computer for malware for free with the ESET Online Scanner. Our free online virus scanner checks for any type of virus and helps you remove it.
As you may have noticed, MalwareBytes or MBAM, is used in a lot of our removalguides. We do this for no reason other than the fact that the program simplyworks well and that we can count on it to remove what it says it can. It isupdated constantly throughout the day and has excellent protection on all thenew malware that comes out. With that said, we feel that MalwareBytes is animportant tool to have as part of your computer's security arsenal. One of theprogram's nicest features is that it is free and easy to use. For those, whomay want more advanced features you can purchase the commercial full version to get real-time protection that will protectyou from being infected in the first place. Please note that if you use the link to purchase the program, BleepingComputer.com will generate a commission from the sale.
The guide below will walk you through installing, configuring, and scanning your computer with Malwarebytes Anti-Malware.
How to use Malwarebytes Anti-Malware
Print out these instructions as we will need to close every window that is open later in the fix.
At this point you should download Malwarebytes Anti-Malware, or MBAM, to scan your computer for any infections, adware, or potentially unwanted programs that may be present. Please download Malwarebytes from the following location and save it to your desktop:
Malwarebytes Antimalware
Once downloaded, close all programs and Windows on your computer, including this one.
Double-click on the icon on your desktop named mb3-setup-1878.1878-3.3.1.2183.exe. This will start the installation of MBAM onto your computer.
When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave Launch Malwarebytes Anti-Malware checked. Then click on the Finish button. If MalwareBytes prompts you to reboot, please do not do so.
MBAM will now start and you will be at the main screen as shown below.
We now need to enable rootkit scanning to detect the largest amount of malware and unwanted programs that is possible with MalwareBytes. To do this, click on the Settings button on the left side of the screen and you will be brought to the general settings section.
Now click on the Protection tab at the top of the screen. You will now be shown the settings MalwareBytes will use when scanning your computer.
At this screen, please enable the Scan for rootkits setting by clicking on the toggle switch so it turns green.
Now that you have enabled rootkit scanning, click on the Scan button to go to the scan screen.
Make sure Threat Scan is selected and then click on the Start Scan button. If there is an update available for Malwarebytes it will automatically download and install it before performing the scan.
MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
When MBAM is finished scanning it will display a screen that displays any malware, adware, or potentially unwanted programs that it has detected. Please note that the items found may be different than what is shown in the image below due to the guide being updated for newer versions of MBAM.
You should now click on the Remove Selected button to remove all the selected items. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.
You can now exit the MBAM program.
Hopefully your computer should now be clean of any infections that may havebeen present. If your current anti-virus solution let this infection through,you may want to consider purchasingthe PRO version of Malwarebytes Anti-Malware to protect against these typesof threats in the future. In full disclosure, though we make a commission if you purchase the product through the previous link, we still strongly recommend it as its a great program.
Troubleshoot Malwarebytes Anti-Malware
Below are some common errors you may run into when attempting to use Malwarebytes'Anti-Malware.
Malwarebytes' setup program closes when you attempt to install it.
If you attempt to install Malwarebytes' and the setup program automaticallycloses then there is a good chance that you have an infection that is tryingto stop the program from installing. To get around this, try renaming mbam-setup.exeto other names like:
- mbam-setup.com
- iexplore.exe
- explorer.exe
- userinit.exe
- winlogon.exe
After each rename, try and run the program again. If that does not work, thenyou may want to download and run Rkill to terminate the malwareprocesses that are stopping you.
Rkill
Malwarebytes wont start
If you attempt to run Malwarebytes' and it does not start then there is a goodchance that you have an infection that is trying to stop the program from running.To get around this, try renaming C:program filesMalwarebytes Anti-Malwarembam.exeto other names like:
Bytes Virus Scanner
- mbam.com
- iexplore.exe
- explorer.exe
- userinit.exe
- winlogon.exe
After each rename, try and run mbam.exe again. If that does not work, thenyou may to download and run Rkill to terminate the malwareprocesses that are stopping you.
Error 732 when trying to update Malwarebytes' Anti-Malware
If you receive an Error 732 when trying to update MBAM it could be becauseyou do not currently have an Internet connection or a malware has changed yourconnection settings so that you are using a proxy server. To make sure yourconnection has not been set to use a proxy server, please do the following steps:
- Please start Internet Explorer, and when the program is open, click on theTools menu and then select Internet Optionsas shown in the image below.
- You should now be in the Internet Options screen as shown in the image below.
Now click on the Connections tab as designated by the bluearrow above. - You will now be at the Connections tab as shown by the image below.
Now click on the Lan Settings button as designated by theblue arrow above. - You will now be at the Local Area Network (LAN) settings screen as shownby the image below.
Under the Proxy Server section, please uncheck the checkbox labeled Usea proxy server for your LAN. Then press the OK buttonto close this screen. Then press the OK button to close theInternet Options screen. Now that you have disabled the proxy server you willbe able to browse the web again with Internet Explorer.
Now try and update MBAM again.
How to manually update Malwarebytes' Malware Definitions
Malware may sometimes block Malwarebytes from updating its definitions in order to protect itself. If you are having issues updating and have already tried disabling any proxy servers, you can instead update the definitions manually. To do this simply copy the following files onto a USB key from a working computer that has MBAM installed and transfer them to the infected one.
Windows XP and 2000:
C:Documents and SettingsAll UsersApplication DataMalwarebytesMalwarebytes Anti-Malwarerules.ref
C:Documents and SettingsAll UsersApplication DataMalwarebytesMalwarebytes Anti-Malwareactions.ref
C:Documents and SettingsAll UsersApplication DataMalwarebytesMalwarebytes Anti-Malwareswissarmy.ref
C:Documents and SettingsAll UsersApplication DataMalwarebytesMalwarebytes Anti-MalwareConfigurationdatabase.conf
Windows Vista and Windows 7:
C:ProgramDataMalwarebytesMalwarebytes' Anti-Malwarerules.ref
C:ProgramDataMalwarebytesMalwarebytes' Anti-Malwareactions.ref
C:ProgramDataMalwarebytesMalwarebytes' Anti-Malwareswissarmy.ref
C:ProgramDataMalwarebytesMalwarebytes' Anti-MalwareConfigurationdatabase.conf
Once the above files are copied onto a USB key, please copy them to the same folders on the infected computer.
If you do not have another computer available, then you can download a self-installing rules file from the following URL. Please note that this method will install definitions that are older than the latest ones:
Using Rkill to terminate infection processes thatmay be stopping MBAM from running
If all of these steps do not work, then you can download, or copy from a cleancomputer, the Rkill program and run it on the infected computer. Rkill willthen try and terminate the infections that may be stopping you from installingMalwareBytes'. You can download Rkill and renamed versions from the following download link:
When downloading Rkill, I suggest you download and try the iExplore.exe version first. Once Rkill runs, it will create a log of what applications were terminated.You can then attempt to start the installation of MalwareBytes or start theprogram again.
For more detailed troubleshooting information, please see thistopic at the Malwarebytes' site.
Table of Contents
- 1 Introduction
- 2 How to use Malwarebytes Anti-Malware
- 3 Troubleshoot Malwarebytes Anti-Malware
Introduction
As you may have noticed, MalwareBytes or MBAM, is used in a lot of our removalguides. We do this for no reason other than the fact that the program simplyworks well and that we can count on it to remove what it says it can. It isupdated constantly throughout the day and has excellent protection on all thenew malware that comes out. With that said, we feel that MalwareBytes is animportant tool to have as part of your computer's security arsenal. One of theprogram's nicest features is that it is free and easy to use. For those, whomay want more advanced features you can purchase the commercial full version to get real-time protection that will protectyou from being infected in the first place. Please note that if you use the link to purchase the program, BleepingComputer.com will generate a commission from the sale.
My Ware Bytes Virus Removal
The guide below will walk you through installing, configuring, and scanning your computer with Malwarebytes Anti-Malware.
How to use Malwarebytes Anti-Malware
Mavis beacon ultrakey. Print out these instructions as we will need to close every window that is open later in the fix.
At this point you should download Malwarebytes Anti-Malware, or MBAM, to scan your computer for any infections, adware, or potentially unwanted programs that may be present. Please download Malwarebytes from the following location and save it to your desktop:
Malwarebytes Antimalware
Once downloaded, close all programs and Windows on your computer, including this one.
Double-click on the icon on your desktop named mb3-setup-1878.1878-3.3.1.2183.exe. This will start the installation of MBAM onto your computer.
When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave Launch Malwarebytes Anti-Malware checked. Then click on the Finish button. If MalwareBytes prompts you to reboot, please do not do so.
MBAM will now start and you will be at the main screen as shown below.
We now need to enable rootkit scanning to detect the largest amount of malware and unwanted programs that is possible with MalwareBytes. To do this, click on the Settings button on the left side of the screen and you will be brought to the general settings section.
Now click on the Protection tab at the top of the screen. You will now be shown the settings MalwareBytes will use when scanning your computer.
At this screen, please enable the Scan for rootkits setting by clicking on the toggle switch so it turns green.
Now that you have enabled rootkit scanning, click on the Scan button to go to the scan screen.
Make sure Threat Scan is selected and then click on the Start Scan button. If there is an update available for Malwarebytes it will automatically download and install it before performing the scan.
MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
When MBAM is finished scanning it will display a screen that displays any malware, adware, or potentially unwanted programs that it has detected. Please note that the items found may be different than what is shown in the image below due to the guide being updated for newer versions of MBAM.
You should now click on the Remove Selected button to remove all the selected items. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.
You can now exit the MBAM program.
Hopefully your computer should now be clean of any infections that may havebeen present. If your current anti-virus solution let this infection through,you may want to consider purchasingthe PRO version of Malwarebytes Anti-Malware to protect against these typesof threats in the future. In full disclosure, though we make a commission if you purchase the product through the previous link, we still strongly recommend it as its a great program.
Troubleshoot Malwarebytes Anti-Malware
Below are some common errors you may run into when attempting to use Malwarebytes'Anti-Malware.
Malwarebytes' setup program closes when you attempt to install it.
If you attempt to install Malwarebytes' and the setup program automaticallycloses then there is a good chance that you have an infection that is tryingto stop the program from installing. To get around this, try renaming mbam-setup.exeto other names like:
- mbam-setup.com
- iexplore.exe
- explorer.exe
- userinit.exe
- winlogon.exe
After each rename, try and run the program again. If that does not work, thenyou may want to download and run Rkill to terminate the malwareprocesses that are stopping you.
Rkill
Malwarebytes wont start
If you attempt to run Malwarebytes' and it does not start then there is a goodchance that you have an infection that is trying to stop the program from running.To get around this, try renaming C:program filesMalwarebytes Anti-Malwarembam.exeto other names like:
- mbam.com
- iexplore.exe
- explorer.exe
- userinit.exe
- winlogon.exe
After each rename, try and run mbam.exe again. If that does not work, thenyou may to download and run Rkill to terminate the malwareprocesses that are stopping you.
Error 732 when trying to update Malwarebytes' Anti-Malware
Byte Virus Scan
If you receive an Error 732 when trying to update MBAM it could be becauseyou do not currently have an Internet connection or a malware has changed yourconnection settings so that you are using a proxy server. To make sure yourconnection has not been set to use a proxy server, please do the following steps:
Bytes Virus Scanner
- Please start Internet Explorer, and when the program is open, click on theTools menu and then select Internet Optionsas shown in the image below.
- You should now be in the Internet Options screen as shown in the image below.
Now click on the Connections tab as designated by the bluearrow above. - You will now be at the Connections tab as shown by the image below.
Now click on the Lan Settings button as designated by theblue arrow above. - You will now be at the Local Area Network (LAN) settings screen as shownby the image below.
Under the Proxy Server section, please uncheck the checkbox labeled Usea proxy server for your LAN. Then press the OK buttonto close this screen. Then press the OK button to close theInternet Options screen. Now that you have disabled the proxy server you willbe able to browse the web again with Internet Explorer.
Virus Scan Bytes
Now try and update MBAM again.
How to manually update Malwarebytes' Malware Definitions
Malware may sometimes block Malwarebytes from updating its definitions in order to protect itself. If you are having issues updating and have already tried disabling any proxy servers, you can instead update the definitions manually. To do this simply copy the following files onto a USB key from a working computer that has MBAM installed and transfer them to the infected one.
Windows XP and 2000:
C:Documents and SettingsAll UsersApplication DataMalwarebytesMalwarebytes Anti-Malwarerules.ref
C:Documents and SettingsAll UsersApplication DataMalwarebytesMalwarebytes Anti-Malwareactions.ref
C:Documents and SettingsAll UsersApplication DataMalwarebytesMalwarebytes Anti-Malwareswissarmy.ref
C:Documents and SettingsAll UsersApplication DataMalwarebytesMalwarebytes Anti-MalwareConfigurationdatabase.conf
Windows Vista and Windows 7:
C:ProgramDataMalwarebytesMalwarebytes' Anti-Malwarerules.ref
C:ProgramDataMalwarebytesMalwarebytes' Anti-Malwareactions.ref
C:ProgramDataMalwarebytesMalwarebytes' Anti-Malwareswissarmy.ref
C:ProgramDataMalwarebytesMalwarebytes' Anti-MalwareConfigurationdatabase.conf
Once the above files are copied onto a USB key, please copy them to the same folders on the infected computer.
If you do not have another computer available, then you can download a self-installing rules file from the following URL. Please note that this method will install definitions that are older than the latest ones:
Picsart win 7.
Using Rkill to terminate infection processes thatmay be stopping MBAM from running
If all of these steps do not work, then you can download, or copy from a cleancomputer, the Rkill program and run it on the infected computer. Rkill willthen try and terminate the infections that may be stopping you from installingMalwareBytes'. You can download Rkill and renamed versions from the following download link:
When downloading Rkill, I suggest you download and try the iExplore.exe version first. Once Rkill runs, it will create a log of what applications were terminated.You can then attempt to start the installation of MalwareBytes or start theprogram again.
For more detailed troubleshooting information, please see thistopic at the Malwarebytes' site.
